Last Updated: September 10, 2026
If you have a question, complaint, privacy concern, account issue, content report, or other concern relating to OurPaisa, you can contact us through the official contact channel provided below.
1. General Support
You may contact OurPaisa regarding:
- Account and login issues
- Email verification issues
- Profile-related concerns
- Website or technical problems
- Community-related questions
- General feedback
2. Privacy Requests
You may contact us regarding:
- Personal data and privacy
- Correction of personal information
- Account or data deletion requests
- Privacy concerns
- Questions about how your information is processed
Privacy-related requests will be reviewed and handled in accordance with applicable law.
3. Content Reports
If you believe that a post, comment, profile, or other content violates our Community Guidelines or applicable law, you may report it through the available reporting mechanism or contact us.
When reporting content, please provide enough information for us to identify and review the issue.
4. Financial Content Concerns
OurPaisa is a community platform and user-generated financial content may contain opinions, experiences, or information that may not be accurate or suitable for every user.
If you believe content involves fraud, misleading financial claims, scams, or other serious concerns, please report it to us.
OurPaisa may review reported content and take appropriate action in accordance with our policies.
5. Grievance Handling
We will make reasonable efforts to review and respond to complaints and requests within the timeframes required by applicable law.
Depending on the nature of the issue, we may request additional information necessary to verify the request or investigate the complaint.
6. Official Contact
OurPaisa
Website: ourpaisa.com
General Support: support@ourpaisa.com
Formal Grievances: grievance@ourpaisa.com
Please use an appropriate subject line when contacting us, such as:
- Account Support
- Privacy Request
- Content Report
- Grievance
- Technical Issue
7. Important
Please do not send passwords, OTPs, trading credentials, bank passwords, card details, or other confidential authentication information by email.
General Support → support@ourpaisa.com
Formal Grievances → grievance@ourpaisa.com