On this page
Account and login
Do I need an account?
You can browse and search without one. To post, message, save items or report, you need to log in. Market uses your OurPaisa account.
How do I register?
Choose Register, enter your details and your email address. We email you a 6-digit code to confirm the address; it expires after 10 minutes.
I forgot my password.
Use Forgot password on the login page. If an account exists for that email, we send a link that works for 30 minutes.
Can I change my display name?
Yes, in My Market → Settings. Other members see this name. Your email and login name are never shown to them. To change your email, use your OurPaisa profile.
Posting
How do I post?
Choose Post, then Sell an Item, Post a Buy Request or Post a Job / Service Request. Fill in the steps, add photos where asked, preview and publish. Valid posts go live straight away.
What photos can I upload?
JPEG, PNG or WebP, up to 8 MB each, at least 120 pixels on the short side. Items allow up to 10 photos, Buy Requests up to 4 and jobs up to 6. We resize and re-save every photo. Do not photograph papers that show personal numbers.
Can I edit, pause or delete a post?
Yes. Open My Market. You can edit, change the price, mark as sold or closed, pause, reopen or delete. Deleted posts are removed completely after 30 days.
What are the warranty, bill and box answers?
They are answers given by the seller. OurPaisa does not check them. Ask to see the bill and warranty card when you meet.
What is the phone self-check?
An optional set of quick tests (touch, display, speaker, camera and so on) that you run on your own phone, in your own browser, while posting. It is a self-check, not an inspection or certification by OurPaisa, and some browsers cannot run every test. It does not replace testing the phone yourself before you pay.
Searching and location
How do I set my location?
Choose your state, district and city, or tap Use my current location. If you use your current location, your browser asks permission first. Your device position is sent from your browser to OpenStreetMap to find a place name; OurPaisa does not receive or store it. See the privacy notice.
Why does search show "Explore more"?
Search shows exact matches first. If there are none, we say so, and Explore more shows related listings.
Chat and notifications
Who can read my chats?
Only you and the other person can open a chat in Market. Messages are stored on our servers so you can read them later. See the privacy notice.
Can I turn off message notifications?
Yes, in My Market → Settings.
Why can I not send messages?
An account that moderators have blocked cannot send messages. If you think this is a mistake, contact support.
Reports, safety and your data
How do I report a listing or job?
Open it and use Report (you must be logged in). See Report a listing, job or problem.
Does OurPaisa handle payments or delivery?
No. Pay and collect directly with the other person, and only after you have checked the item or the work. Read Safety & Security.
How do I delete my account or my data?
Who do I contact?
See Contact us.